The Service Analyst 1 is an entry-level position responsible for executing day to day customer ... service activities, while ensuring adherence to Citi's policies and guidelines, in coordination ... with the Customer Service function. The overall objective is to resolve client inquiries and issues

Job Purpose: The Prudential Policy Advocacy Lead will be part of Citi's Global Regulatory ... . The Prudential Policy Advocacy Lead will support Citi's regulatory advocacy efforts across with respect ... and technical regulatory matters. Key Responsibilities: Oversee the policy and advocacy for prudential

strategies and regulatory advocacy for the firm. The candidate should have a working knowledge across ... This role will help to translate insights gained from emerging technology companies and regulators ... , and knowledge from subject-matter experts across Citi, into clear and coherent technology

Job Purpose: The CFPB Regulator Engagement and Policy Advocacy Lead will be part of Citi's Global ... regulators. The CFPB Regulator Engagement and Policy Advocacy Lead will support Citi's regulatory ... advocacy efforts with the Consumer Financial Protection Bureau (CFPB), strategically connect

Affairs team to put in place a regulatory strategy for advocacy on regulatory initiatives ... and for those priorities designing and executing a bespoke advocacy strategy. These activities are aimed ... to develop briefings, regulatory forwards agendas, action plans, position papers, advocacy materials

. • The client advocacy team responds to complaints raised through the HKMA ... The Complaints Mgt Int Analyst is a developing professional role. Deals with most problems ... independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge

customer orientation along with customer advocacy skills and ability to problem solve. Excellent time ... The Complaints Management Anlst is a developing professional role. Applies specialty area knowledge ... in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps