Dedicated Lending Associate
The Dedicated Lending Associate (DLA) provides direct support in the mortgage application process. The DLA may assist in all aspects of the loan application and pre-application process including; collecting borrower information; consulting a borrower on mortgage options; quoting rates and terms from the system and addressing follow-ups on the application and mortgage processing. The DLA will also manage the mortgage application pipeline to insure key dates are met. DLAs may be asked to assist at realtors open houses, coordinate and distribute marketing materials and follow-up on prospective mortgage customer leads.
• Directly assisting in taking and completing borrower applications.
• Discussing mortgage options and terms with potential applicants.
• Coordinating and attending open houses and other borrower events.
• Following up on borrower requirements from processing and underwriting.
• Pipeline and key date (consent, lock, lock expiration, anticipated closing dates) management.
DLAs are assigned to support up to two Home Lending Officers or Producing Lending Managers. Continued employment of a DLA is dependent upon, among other things, whether the HLO/PLM(s) assigned remain in their position and are actively working and whether the HLO/PLM(s) meet standards for production.
No Relocation Available
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities. As part of this registration process, you must be fingerprinted unless you have fingerprints are on file with NMLS Registry that are less than 3 years old. This position further requires that you maintain and renew that registration on an annual basis, update registration information with the Registry on a timely basis, and provide your unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Consumer Sales Support
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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