CCB Lending Platforms & Technology - Pre-Approval Business Manager, Rutherford, New Jersey

Key Responsibilities include :

• Provide leadership and oversight to credit approval functions build out in CitiRisk Commercial and support development of Salesforce collaboration functionality with CitiRisk.
• Oversee and direct process improvement in the digital lending functions to help CCB achieve business goals
• - Own the digital operating model pertaining to credit initiation, analysis and approvals.
• Support and coordinate updates to system functionality to ensure adherence to changes in credit policy and credit program.
• Work with coverage, underwriting and risk policy teams to build system functionality in adherence to common operating model and credit risk policy
• Contribute to the creation and implementation of best practices, policies, processes and procedures to aid and improve operational performance related to new credit origination and portfolio management activities.
• Work with team to supervise end-to-end business process scenarios validations in alignment with road map and common operating model.
• Executes project work plans and revises as appropriate to meet changing needs and requirements in the pre-approval and approval functional domain
• Investigate user problems and needs, identify their source, and determine possible solutions.
• Communicate system issues with technology team and ensure the resolution of the issues in pre-approval lending process with CCB technology teams for CRM and CitiRisk Commercial
• Prepares for engagement reviews and quality assurance procedures with the Technology and FRI teams
• Oversee changes in Lending Schema including in CitiRisk that can impact lending flows across CRM platforms (MSD and Salesforce).
• Identify opportunities to automate processes and partner with Technology to implement, improving efficiency of day-to-day operations of the CitiRisk program.

Critical competencies for ideal candidate :

• Ability to apply lean management in digital initiatives and deliver solutions in an agile manner
• Demonstrated track record of coordinating and implementing large scale initiatives involving geographically and functionally diverse stakeholders
• Ability to understand ICG and CCB lending model; improve local processes and standardize them according to a common operating model and road map
• Ability to synthesize complex projects into clear and relevant communications to end-users
• Ability to multitask and work independently with a large volume of work
• Ability to translate concepts and ideas into business requirements,
• Ability to communicate with senior management and present team performance for management review
• Ability to lead a wide cross-functional pool of resources assigned to support pre-approval functions in CCB lending. The pool consists of SVPs, VPs across Business, Risk and Technology groups.

Requirements :

• Bachelor's Degree
• 10+ years of relevant work experience
• Commercial loan underwriting experience
• Strong knowledge of credit policies pertaining to approval package requirements, risk ratings, exceptions management, including global commercial credit policy and commercial credit programs
• Working knowledge of fundamental financials / accounting US GAAP & IFRS
• Experience in strategic planning, execution and project management. Knowledge of contracting, negotiating, and change management.
• Implementation experience of the new credit policies, CCAs, CA face and Global CP across a region is required
• Intricately familiar with CCB common operating model and systems
• Experience managing commercial systems either in US or Emerging markets
• Business Analysis Experience in reviewing Requirement Gathering (BRDs)
• Knowledge of operational and wholesale bank portfolio reports expected by risk/business and handle exceptions/interactions with internal customers

Job Family Group:
Business Strategy, Management & Administration

Job Family:
Business Administration

Time Type:
Full time

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